برای رزرو یک هتل در خارج از کشور لازم است که ابتدا با آنجا تماش گرفته و هماهنگی های لازم را انجام دهید. متن زیر نمونه ای از چنین مکالنه ای میان یک مسافر و یک منشی هتل است:
A: I'd like to reserve a hotel room.
B: That should be no problem. May I have your full name, please?
A: My name is John Sandals.
B: Hello, Mr. Sandals. My name is Michelle. What days do you need that reservation, sir?
A: I'm planning to visit New York from Friday, April 14 until Monday, April 17.
B: Our room rates recently went up. Is that okay with you, Mr. Sandals?
A: How much per night are we talking about?
B: Each night will be $308.
A: That price is perfectly acceptable.
B: Wonderful! Do you prefer a smoking or nonsmoking room?
A: Nonsmoking, please.
B: Next question: Is a queen-size bed okay?
A: That sounds fine.
B: Okay, Mr. Sandals. Your reservation is in our computer. All we need now is a phone number.
A: Certainly. My phone number is 626-555-1739.
B: Thank you, Mr. Sandals. We look forward to seeing you in New York!
همچنین برای گشت و گذار در اطراف هتل می شود از دربان آنجا مشورت گرفت. متن زیر نمونه یک مکالمه با دربان هتل برای گشت و گذار در اطراف است:
A: Can you give me some advice about going sightseeing?
B: Your concierge, sir, is the right person to ask when you need sightseeing advice.
A: What in the world is a concierge?
B: We direct visitors to all the great tourist, shopping, and eating spots in the city.
A: Then what would you recommend as a starting point for my sightseeing?
B: Definitely the Statue of Liberty. I think that that is everyone's favorite first stop.
A: Actually, I've already been there twice. Do you have another suggestion?
B: I think I can come up with something. How do you spend your spare time?
A: I keep my body healthy by running and my mind active by visiting museums.
B: Well, the Museum of Modern Art and Central Park were made for you! Have you gone to either one?
A: No, although I've heard great things about both of them.
B: You don't want to miss either place. Central Park and the Museum of Modern Art are big and beautiful.
A: Sounds great! I'll get my running gear and then I'm out of here.
B: This is a day you're going to remember for a long time.
برای دریافت سرویس از هتل نظیر ناهار و یا میان وعده، می توانید به هتل سفارش دهید. متن زیر نمونه یک چنین مکالمه ای است:
A: I'd like to order dinner.
B: What would you like?
A: I'd like to order a bottle of champagne, lobster tail, and filet mignon, medium rare.
B: I'm sorry. We're currently out of filet mignon. May I suggest the porterhouse instead?
A: I'd prefer the filet, but the porterhouse will do.
B: And may I suggest chocolate-covered strawberries with the champagne?
A: Normally, I would take you up on that suggestion, but just the champagne will do for tonight.
B: Okay, no strawberries. Room service will be charged to your amenities account. Is that all right?
A: That's fine.
B: It will be up shortly. Enjoy your food, sir.
اگر مشکل پزشکی پیش بیاید می توان از هتل درخواست یک دکتر و یا دارو کرد؛ نظیر مکالمه زیر:
A: Get a doctor here, immediately!
B: What's the problem, sir?
A: My wife is on the floor, she's unconscious!
B: Sir, could you calm down a little bit, please?
A: Calm down?! My wife is unconscious, and you're telling me to calm down?!
B: Hold on just a second, sir. I'm dialing 911.
A: Hurry up, please.
B: I'm connecting you now, sir.
اینترنت یک نیاز اولیه در زندگی های امروز شده است. مخصوصا در سفر بسیار لازم می شود که از اینترنت وایرلس استفاده گردد. متن زیر نمونه از یک مکالمه بین مسافر و هتل برای دریافت اینترنت وایرلس می باشد:
A: I'd like to order broadband internet for my laptop.
B: Just plug the Ethernet cable into your computer, and a prompt will tell you the payment options.
A: I don't have an Ethernet port. My computer runs entirely on wireless service.
B: That's too bad. But there are several alternatives, if you want to hear them.
A: Yes, please! Tell me about the alternatives.
B: We run a fully equipped computer lab on the first floor.
A: Very good. How much does that cost?
B: The service is free to hotel patrons. However, printing costs ten cents per page.
A: I see. And the other alternatives?
B: Alternatively, we do offer wireless in our lobby. You can bring your laptop down here.
A: Great! What if I need to print something in the lobby?
B: You would have to use the computer lab. I'm sorry for the inconvenience.